This week’s roundup considers the changes to the management commitment clause within ISO 9001:2015, and looks into why empathy plays an important part in the quality journey. We conclude with tips on how you can start managing your compliance obligations more effectively, today.
Management Commitment Starts with You
Author: Lorri Hunt via Quality Magazine
According to Lorri Hunt, “of all the changes in ISO 9001:2015, the one that users typically adhere to is the Management Commitment (clause 5.1.1).” She believes that this is possible because the change has been emphasized so much in communication and training or maybe because there is truly an issue with commitment within the organization. Regardless, she has come up with some basic steps to mitigate concern, which you can find here.
The Journey Is the Destination
Author: Mike Richman via Quality Digest
Today, incidents seem to occur regularly within large corporations. The world seems to be getting increasingly more volatile. However, evidence shows we are living in the safest period of human history. The author elaborates on the attention being drawn to major industries, but states that real time communication has a major effect on today—in a good way. Learn more about this and why empathy plays an important part, here.
Start Managing Your Compliance Obligations More Efficiently with these Tips
Author: Alexa Sussman via Traqpath Blog
Quality management has many goals, compliance being one of them. Further than doing what’s required is doing what’s desired, a term known as operational excellence. When you achieve operational excellence, you still maintain compliance but are able to take on other initiatives such as environmental impact, customer and community relationships, reducing costs and more.
But if you spend all your time managing compliance obligations, you’ll never be able to achieve anything beyond it.
Learning how to efficiently manage your compliance obligations through technology frees up the resources to achieve operational excellence in this blog post.